It's a new standard for the global growth.
What is Trust & Safety?
"Trust & Safety" refers to initiatives that ensure user safety and create highly reliable environments in digital platforms and online services. It encompasses threat detection, risk assessment, policy setting and implementation, external communication, and maintaining platform/service health so users can safely use digital services with peace of mind.
- "We want to establish a comprehensive strategy to minimize reputation risks."
- ”How can we protect our brand from online threats, negative campaigns, etc?”
- "We are facing reputation damage due to employee misconduct on social media.. How can we handle it?"
- "Malicious behavior has increased on our service leading to incidents, but we lack the know-how for urgent response."
- "We don't have our own Trust & Safety team due to resource limitation and want to outsource with high quality standard."
- "We want to launch a new service or content but aren't sure about potential reputation risks which could be caused with the content."
Service Options
Risk Prevention & Detection Incident Response Organizational Enhancement Risk identification and countermeasure design Detection of harmful content Internal training Social media monitoring Content moderations and reviews User awareness activities Pre-launch risk assessment Incident management during reputation crises Partnership design Policy development and refines External communications Transparency report
- "I'm having trouble online but don't know how to handle"
- "How should we teach online literacy at school?"
- "I'm a content creator having issues with online harassment"
- "How can I avoid online troubles?"
